Enhancing user experience
Mercedes-Benz USA introduces the next-generation Mercedes Me connect app, available in app stores now, for the Model Year 2019 and newer Mercedes-Benz, Mercedes-AMG, and Mercedes-Maybach vehicles. This new generation offers an improved user experience and functionality along with new features.
The Mercedes me connect app was first introduced in 2016 as a connected-car application for both Android and iOS devices that enabled vehicle owners to manage many different aspects of their vehicle from virtually anywhere. The next-generation Mercedes me connect app has been redesigned from the ground up and serves as a mobile extension of the vehicle. New with this version is the ability to now pair most vehicles and activate services directly through the app, without requiring a separate visit to a dealership.
The Mercedes me connect app offers many connected-car features providing customers the added convenience and flexibility of remote vehicle management, including Remote Engine Start, Remote Door Lock and Unlock, and Vehicle Status. This is paired with additional vehicle data such as mileage, fuel level, tire pressure, and fluid levels, providing customers with the peace of mind knowing they have everything needed for their next drive. If an issue arises, Mercedes me connect can facilitate a remote diagnostic test which provides a dealership service technician with the ability to remotely retrieve diagnostic data to help troubleshoot issues. If a visit to the dealership is needed for a routine service or urgent issue, customers are easily able to locate their preferred dealership through the app, creating a very practical and seamless experience.
